WORKSHEETSClick on the numbered title to download your chosen learning module.1 The Business Idea1.1 Creating a business idea and checking it out1.2 Who are my customers?1.3 Research your market1.4 Will it work? Checking the numbers1.5 Setting goals and SMART objectives2 Sales & Marketing2.1 Finding customers2.2 Using your personal networks2.3 Building business networks2.4 Prices and competition2.5 Winning customers2.6 Customer communications2.7 Social media2.8 Keeping customers: Customer service3 Business and Finance3.1 Managing the money3.2 Cashflow forecast spreadsheet3.3 Funding3.4 Bookkeeping and banking3.5 Taxes and National Insurance3.6 Personal budgeting Making Tax Digital – HMRC Information sheet explaining the new process for Income Tax 4 Running your Business4.1 Start-up checklists4.2 Business planning4.3 Keeping it legal4.4 Manage admin and IT4.5 Premises or home?4.6 Employing people4.7 Growing the business5 Personal Development5.1 Self-confidence5.2 Self-motivation